The Power of EDI
Did you know that an average truck consists of around 30,000 parts? Imagine manually ordering each part via email, phone, fax, or PDFs—handling technical documentation, orders, changes, transport bookings, shipping notifications, and invoices. That would mean 150,000 documents per truck, not to mention the risk of errors, delays, and inefficiencies.
EDI (Electronic Data Interchange) is the digital bridge that connects Volvo Group with suppliers, partners, and customers. It automates every step—from order creation to invoicing—seamlessly integrating logistics and finance systems across the globe.
Driving to innovation and supply chain excellence
Automated Processes
EDI automates the exchange of business documents, reducing the manual data handling.
Enhanced Security and Integration
Secure Data Transmission: EDI uses secure protocols to ensure data is transmitted safely and integrated with different business systems such as ERP and CRM for flawless operations.
Global reach
EDI systems can scale to accommodate growing business needs and increased transaction volumes.
Improved Data Quality
Consistent data formats improve the accuracy and reliability of information.
Compliance
EDI helps businesses comply with industry standards and regulations.
Sustainability
Printed paperwork and storage replaced by real-time data exchange.
Volvo Group’s First External-Facing EDI AI Agent
Volvo Group EDI AI Agent — Volvo Group's first-ever external-facing AI Agent, is available 24/7 on the website under 'Support' tab.
Designed specifically for our suppliers, this AI Agent provides fast, accurate answers based on official Volvo Group EDI documentation. Whether you’re onboarding, resolving technical issues, or just need quick guidance, help is now just one message away.
If your question requires more than AI, the Agent can help you create a ticket to our EDI Support Team for fast follow-up.
The Volvo Group EDI AI Agent is built on responsible AI principles — no personal data is stored, and your feedback that you can leave directly through the agent helps us improve continuously.
EDI AI Agent can help you with the following:
- Instant answers powered by official Volvo Group EDI Documentation
- Every answer backed by source references
- Instant error analysis
- Built-in troubleshooting
- Automatic support ticket creation when you need human help
- Available 24/7 with no personal data stored
Latest News
July 14, 2026
AS2 SSL/TLS Certificate Renewal – Production Environment
Volvo will renew the SSL/TLS certificate used for AS2 connectivity in the Production Environment.
The production certificate is scheduled to expire on 15 August 2026 at 02:00 CET. As part of the renewal, new Root and Intermediate CA certificates will be introduced.
Action Required
All partners using AS2 connectivity with Volvo must update their trust stores with the new Root CA and, where applicable, Intermediate CA certificates before the planned switch date.
Switch date: Monday, 10 August 2026, 09:00 CET
Impact
Partners who do not update the required certificates before the switch date may experience:
- AS2 communication failures,
- TLS connection errors,
- Disruption in message delivery.
No impact is expected for partners who complete the certificate update before the planned switch.
June 30, 2026
GEBIS Production SFTP Certificate Renewal
Go-live: 1 July 2026, 07:00 AM CET
As part of our ongoing security improvements, the GEBIS Production SFTP server certificate and SSH host key will be renewed on 1 July 2026.
This change affects all EDI partners connecting to b2b100.volvo.com via SFTP.
Please note: All affected SFTP users and partners have been informed about this change in advance and have received the required communication,
including the new certificate details and implementation instructions.
What partners need to do:
- Update the new Volvo SFTP certificate and SSH host key in their SFTP clients and integration systems before the go-live date.
- Partners who complete the update before 1 July 2026 should experience no service interruption.
Impact if no action is taken
Partners who do not update their configuration before the go-live may experience:
- SFTP connection failures
- Host key verification errors
- Interrupted file transfers
For any questions or support, please contact the EDI Support Team at support.edi@volvo.com.