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Support

To get assistance, fill out the Support Contact Form or call us on the phone numbers mentioned below. 

Remember that the more information you give us the easier your problem can be solved.

Support Contact Form

Phone support

English speaking Support

Europe: +46 31 662200
United States: +1 336 393 3347

Phone opening hours: Round the clock (24*7) support throughout the year

Email: support.edi@volvo.com

French speaking Support

France: +33 469 098 100

Phone opening hours: Monday - Friday  08:00-17:00 CET

 

Mandarin speaking Support

China: +86 228 480 8162

Phone opening hours: Monday - Friday  08:00-17:30 CST

Japanese speaking Support

Japan: +81 486 141 509

Phone opening hours: Monday - Friday  08:30-18:00 JST

Frequently Asked Questions (FAQ)

Answers to common questions about using EDI.

FAQ