Phone support
English speaking Support
Europe: +46 31 662200
United States: +1 336 393 3347
Phone opening hours: Round the clock (24*7) support throughout the year
Email: support [dot] edi [at] volvo [dot] com
Mandarin speaking Support
China: +86 228 480 8162
Phone opening hours: Monday - Friday 08:00-17:30 CST
Japanese speaking Support
Japan: +81 486 141 509
Phone opening hours: Monday - Friday 08:30-18:00 JST
Implementation support
Contact the Group IT EDI Implementation team if you have any questions regarding ongoing EDI or WebEDI implementations.
To send in a new implementation request - please contact your Volvo purchasing/material control contact for support.
Email: edi [dot] rollout [at] volvo [dot] com