To get assistance, call us on the phone numbers mentioned below.
Remember that the more information you give us the easier your problem can be solved.
Europe: +46 31 662200
United States: +1 336 393 3347
Phone opening hours: Round the clock (24*7) support throughout the year
Email: support.edi@volvo.com
France: +33 469 098 100
Phone opening hours: Monday - Friday 08:00-17:00 CET
China: +86 228 480 8162
Phone opening hours: Monday - Friday 08:00-17:30 CST
Japan: +81 486 141 509
Phone opening hours: Monday - Friday 08:30-18:00 JST
We would like to draw your attention to the process when you raise a case with the EDI HCL support team. Each time you contact this group, you will receive a survey afterward.
Why is it important to fill out the survey?
So, don’t stay silent—share your feedback! Your voice can make a difference.
Answers to common questions about using EDI.