To get assistance, fill out the Support Contact Form or call us on the phone numbers mentioned below.
Remember that the more information you give us the easier your problem can be solved.
Phone opening hours: Round the clock (24*7) support throughout the year
China: +86 228 480 8162
Phone opening hours: Monday - Friday 08:00-17:30 CST
Japan: +81 486 141 509
Phone opening hours: Monday - Friday 08:30-18:00 JST
France: +33 469 098 100
Phone opening hours: Monday - Friday 08:00-17:00 CET
Contact the Group IT EDI Implementation team if you have any questions regarding ongoing EDI or WebEDI implementations.
To send in a new implementation request - please contact your Volvo purchasing/material control contact for support.
Answers to common questions about using EDI.