Phone support
English speaking Support
Europe: +46 31 662200
United States: +1 336 393 3347
India: +91 806 730 5550
Phone opening hours: Monday 01:00 AM CET- Saturday 01:00 AM CET
Email: support [dot] edi [at] volvo [dot] com
Mandarin speaking Support
China: +86 228 480 8162
Phone opening hours: Monday - Friday 08:00-17:30 CST
Japanese speaking Support
Japan: +81 486 141 509
Phone opening hours: Monday - Friday 08:30-18:00 JST
During public holidays our opening hours will be limited or closed.
Implementation support
Contact the Group IT EDI Implementation team if you have any questions regarding ongoing EDI or WebEDI implementations.
To send in a new implementation request - please contact your Volvo purchasing/material control contact for support.
Email: edi [dot] rollout [at] volvo [dot] com